Tax Defense Network Review 2025: Is It Legit?
If you’re dealing with IRS or state tax problems, researching firms offering tax relief can be overwhelming. Tax Defense Network is one of the players in this space, offering a full spectrum of tax resolution services. In this review, we’ll dig into whether Tax Defense Network is a good fit in 2025, including what they offer, how much they cost, and how they compare with other competitors. While Tax Defense Network is certainly legitimate, some aspects of its model and customer reviews point toward potential drawbacks—especially when you compare it with firms that prioritise transparency and communication.
Key Takeaway
Tax Defense Network is a well-established tax relief firm with nationwide reach and many positive reviews. It can be a solid option for individuals facing back tax debt. However, if you prioritise clear upfront pricing, responsive communication, and a streamlined process, you may find that TaxRise offers a slightly more accessible and client-friendly path.
Trusted Tax Rating:
Tax Defense Network is a well-established tax relief firm with nationwide reach and many positive reviews. It can be a solid option for individuals facing back tax debt. However, if you prioritise clear upfront pricing, responsive communication, and a streamlined process, you may find that TaxRise offers a slightly more accessible and client-friendly path.
Key Takeaway
Table of Contents
Company Snapshot & Credibility
- Founded / Headquarters: Established in 2007 and is headquartered in Jacksonville, FL.
- Scope & Staffing: Serves clients nationwide and employs licensed tax professionals across America.
- Accreditations & Reputation:
- BBB-accredited with an A+ rating.
- Member of the National Association of Enrolled Agents (NAEA), National Association of Tax Professionals (NATP), and the American Society of Tax Problem Solvers (ASTPS).
Is Tax Defense Network Legit?
Yes, Tax Defense Network is a legitimate and real tax relief company. It has a physical address, licensed professionals on staff based in 32 different states, and client testimonials backing its work.
Tax Defense Network Services
- Free initial consultation.
- Has an investigation and discovery phase.
- IRS negotiation.
- Compliance support.
- Tax audit representation.
- TaxSafe Services (tax filing, credit monitoring, etc.)
- Free initial consultation.
- Has an investigation and discovery phase.
- IRS negotiation.
- Compliance support.
- Tax audit representation.
- TaxSafe Services (tax filing, credit monitoring, etc.)
Struggling with Tax Debt? Help Is Just One Click Away
Fill out our short form to instantly connect with a verified tax relief company that fits your needs.
Struggling with Tax Debt? Help Is Just One Click Away
Fill out our short form to instantly connect with a verified tax relief company that fits your needs.
How Much Does Tax Defense Network Cost?
Tax Defense Network does not prominently publish all of its prices on its website. Some estimates from third-party reviews include:
- Investigation Fee: Unknown.
- Resolution Fees: Approximately $3,000 to $7,000+.
- Subscription Fees (TaxSafe): A monthly subscription tax protection service with three pricing tiers:
- $27.99/month (Basic)
- $49.99/month (Standard)
- $128.99/month (Pro)
Pros and Cons of Tax Defense Network
Pros
- Fully credentialed.
- Offers tax settlement and tax audit services,
- IRS protection services with TaxSafe.
- Helps with small businesses.
- Provides IRS resources.
Cons
- Fee structure not clearly disclosed upfront.
- Customer complaints around slow progress and communication issues.
- Some results may simply offer what taxpayers could have achieved themselves.
- Potential higher upfront fees (depending on the case).
Pros
- Fully credentialed.
- Offers tax settlement and tax audit services,
- IRS protection services with TaxSafe.
- Helps with small businesses.
- Provides IRS resources.
Cons
- Fee structure not clearly disclosed upfront.
- Customer complaints around slow progress and communication issues.
- Some results may simply offer what taxpayers could have achieved themselves.
- Potential higher upfront fees (depending on the case)
Tax Defense Network Reviews
-
This company helped me resolve my IRS problems. Everyone was kind and courteous, and my consultant, Lori Furguson, was absolutely fantastic. She went above and beyond to answer all my... read more questions and solve my issues. I highly recommend this company.
Mary L.
October 17, 2025I hired tax Defense to help me with IRS. I asked them to dissolve my business January 1, 2025. They didn't. I asked them to redo my 2023 taxes because... read more I believe the company I had do 23 seemed off. My CPA of 30 years passed away suddenly and the recommended CPA charged me a small fortune and said I owe IRS $1100.00. So I hired Tax Defense to straighten everything out. Boy was I wrong. I hired Tax Defense in December 2023. I paid $11,440.00 for a service I never received. Plus they never filed a extension for 2024 and the interest accrued for non filing is $1,600.00. This company is a joke. I must have had 6 different people assigned to me in 22 months. I was never told that documents must be PDF. And I was told only by the second to last accountant that my paperwork must be PDF format. Everything I sent in tax documents were in picture format not a PDF format. Tax Defense has not called me back after I told them they are fired. I kept calling and finally got a person who knew what the procedure is for leaving the company, she had no questions for me as to why I fired this company. No answers to why nothing is done or how they will reimburse me for the IRS late fees. I received only one payment back of the $250.00 that's half a months fee. What and who's ultimately responsible. Me! Not Tax Defense! I would like my money back for at least 6 months of payments, as they didn't earn my money. And I need that interest accrued payed by Tax Defence. They did absolutely nothing for me. They screwed me, and I'm angry and disappointd by this company Tax Defense Network. Thank you, Margaret Amann
Margaret A.
October 13, 2025I had a stressful time dealing with my taxes, but this team really helped me out. They provided exactly what I needed and more. Everything was done quickly, and I... read more was impressed with their efficiency. It was definitely worth the money — great value. What I liked the most was their communication. Tax Defense Network made dealing with the IRS a breeze. They kept me in the loop and were always easy to get a hold of. The whole experience was top-notch from beginning to end. I've already told my friends and family about them.
EMILIA R.
October 10, 2025Individuals who lack organization and effort are employed at this establishment. There is no upfront pricing. Agents provide inaccurate information about their accomplishments, necessitating the need to verify the details... read more independently. I had to submit the same information multiple times due to the individual’s negligence in searching for such information. They offer an initial price but subsequently change it. It is imperative to be honest and transparent. Even sending a recording of the conversation reveals that the agent did not perform their job correctly and did not follow through. Furthermore, it is inappropriate to engage with individuals in the military who are assisting me in paying you. Additionally, the background laughter near the end of the call is unprofessional and unprofessional. It is understandable that other locations are permanently closed for a reason. While you may be competent in your work, it is lazy and messy. Your agents should be more organized and able to accommodate everyone’s needs. Furthermore, not everyone is knowledgeable about tax issues, which is why we pay you to assist them. The work will be completed, but it will be repetitive and time-consuming. Additionally, you rarely inquire about the client’s availability, simply requesting a time and date in a reply email. Furthermore, you have stated that you cannot call clients due to potential legal consequences for missed calls. This is a great opportunity to help people, but as you have mentioned, all other locations are permanently closed. Perhaps you could improve your professionalism and maturity. Your prices are so high, I half expected a private jet to deliver the service! Good luck with that, and I hope you enjoy your new career as a magician, making expectations disappear. I’d rather order from a fast food joint where at least the fries are crispy. High prices, high quality, high expectations—it’s like the holy trinity of customer service, and you’re missing the memo. I hope your team is working on their lazy and messy skills, because they’re really nailing it!
Nahhh F.
September 26, 2025 -
Pamela Simmons was our Tax Analyst. She was amazing every part of the way. We were always informed and kept up to date. She ensured we always... read more understood every document and really wants to see you succeed. I am so happy that we had the opportunity to work with Pamela. We have since closed out our case for tax guidance however I will be continuing our regular tax filings every year by making a phone call to her first. Thank you so much for all your help. Leigh
Leigh B.
September 25, 2025I had an excellent experience working with Phil and the team at Tax Defense Network. From start to finish, they were professional, knowledgeable, and very responsive in addressing my concerns.... read more Phil explained the process clearly, kept me informed every step of the way, and helped me reach a successful resolution with the IRS. I truly felt supported throughout the entire process. I highly recommend Phil and the Tax Defense Network team to anyone needing guidance with tax issues.
Crandall Y.
September 25, 2025Hey there! If you're stressing about taxes, let me tell you about my experience with Tax Defense Network. They seriously made the whole process a piece of cake. They were... read more super efficient and got the job done right. I couldn't be happier with the results. I've even passed their info along to my buddies. They kept me informed every step of the way and were always there when I needed them. Trust me, working with them was totally worth it for some peace of mind. Now, I feel like a weight has been lifted off my shoulders when it comes to taxes.
berkley h.
September 16, 2025I just wanted to give a shoutout to Tax Defense Network for being a total lifesaver! Seriously, these guys gave me such peace of mind. They were super helpful and... read more always there to answer my questions. I couldn't be happier with the service I received - they I just wanted to give a shoutout to Tax Defense Network for being a total lifesaver! Seriously, these guys gave me such peace of mind. They were super helpful and always there to answer my questions. I couldn't be happier with the service I received - they really went above and beyond. The whole process was smooth sailing and totally worth it. Their quick responses and great communication made everything so much easier. I've already told all my friends about them because they're just that good. Trust me, you won't regret giving Tax Defense Network a try!really went above and beyond. The whole process was smooth sailing and totally worth it. Their quick responses and great communication made everything so much easier. I've already told all my friends about them because they're just that good. Trust me, you won't regret giving Tax Defense Network a try!
susan h.
September 12, 2025 -
I really didn't was to leave a review. I appreciate their help. and I know they have bills to pay. However, it's really expensive and after I signed up with them, I... read more found someone else that would have done what they did for 1/3 of the price and sounds like may have been able to save me more, because they were more "actively" involved with my situation. They were supposed to do 2 years of my back taxes, only ended up doing 1 year, but still charged me for 2 years. I'm sure they help a lot of people and mean well, I just feel like they probably take on too many clients for them to really be personable and know your situation. I had to repeat myself a few times because my rep forgot things. I had no plans on reviewing them, but they kept following up with "please review us" emails. I just wish they would have followed up on stuff with me earlier to help me. Rather than a Review.
IVend4U J.
September 12, 2025I just wanted to share my experience with Tax Defense Network - it was awesome! They really went the extra mile to keep me in the loop and were always... read more easy to get in touch with. While their services are a bit on the pricey side, the exceptional service and fast results totally justified it for me. I've already told my friends about them. What I loved the most was their payment plan option and how quickly they got things done. Their support really made a big difference in my situation.
M C.
September 5, 20252022 was the start of a rough few years. Before this, I’d like to consider myself a very responsible individual who always file taxes on time paid any taxes owed.... read more That year I was blindsided by some life events, I sold a home, filed taxes, and owed a tidy sum and I didn’t have the money to pay it and it just kind of snowballed from there. Come 2025 life is much better. I needed to get control of back taxes, while there was no leans against my home or income, it was weighing heavy on me. I contacted Tax Defense I was set up with Connie Richardson. She was helpful beyond words in every step to get this rectified. The best thing is I felt zero judgment from her. She just kept telling me we’ll get this taken care of. She made it almost effortless. If anyone is feeling under pressure due to back taxes. the weight of what you think is going happen, contact them they will help they will make it easier to sleep. Kerry Williams
Kerry W.
August 21, 2025Tax Defense Network was great, I’m really happy that I chose to allow them to work with the IRS on my behalf. Would highly recommend them to anyone going through... read more related issues. My representative Pamela Simmons was wonderful to work with, always answered calls and emails in a timely manner, such a delightful experience. Thanks Pamela, your attentiveness to my case really helped put me at ease. Thanks for going above and beyond. Sincerely. A Happy Customer
ERIC L.
August 21, 2025
Platform | Rating |
Google Reviews | 4.1 |
Trustpilot | 4.5 |
Better Business Bureau (BBB) | A+ |
Updated: October 2025
Approximate Online Sentiment Ratio*
*Based on real reviews and online forums.
IMPORTANT NOTICE (As of Oct. 2025)
Trustpilot has indicated that Tax Defense Network “May use unsupported invitation methods“.
The notice reads as follows: “We’ve detected that this company may be asking for reviews in a way that Trustpilot doesn’t support. This can lead to bias and compromise the reliability of reviews.Trustpilot provides companies with free and supported methods to send review invitations. These help ensure that reviews are genuine and asked for in a fair, consistent way.“
Tax Defense Network also 1 Pattern of Complaint alert on the BBB.
Customer Sentiment Snapshot
Customer sentiment toward Tax Defense Network (TDN) is mixed but generally positive. On Trustpilot, many reviewers commend the company’s professionalism and successful resolution outcomes, while the BBB reports an average rating of about 4.15 out of 5 stars from hundreds of reviews.
However, both platforms also feature recurring complaints about slow progress, high fees, and difficulties obtaining refunds after cancellations. Additionally, Trustpilot has flagged Tax Defense Network for “unsupported invitation methods,” noting that the company may be soliciting reviews in a way that makes them appear biased. Furthermore, the BBB lists one “Pattern of Complaint” alert for Tax Defense Network, signaling recurring customer concerns that warranted the bureau’s attention.
Overall, while many clients describe positive experiences, these concerns suggest potential inconsistencies in service quality and transparency, warranting careful consideration before enrolling with the company.
Our Verdict
Tax Defense Network is a legitimate option in the tax relief space. For taxpayers with significant tax debt who prefer working with a large, established firm, it could make sense. But for many others, especially those with moderate debt or a need for clear communication and constant updates, we believe TaxRise offers a stronger overall value proposition in 2025.
Alternatives to Tax Defense Network
While Tax Defense Network is an established company, negative online feedback combined with being flagged by both Trustpilot and the BBB can understandably cause mixed feelings. For taxpayers seeking alternatives or further research, we recommend learning more about the Best Tax Relief Companies of 2025.
Tax Defense Network vs. TaxRise
When comparing Tax Defense Network to TaxRise, several key differences stand out in transparency and overall client experience. TaxRise appears to have a better pricing structure with a 100% resolution money-back guarantee if it cannot enroll a client in a qualified tax relief program. In contrast, TDN’s costs are not publicly disclosed in detail, and some clients have reported unexpected or higher-than-anticipated fees after signing up.
“Took my money, $880, and did nothing. Poor communications, terrible customer service. Don’t use them. Use Tax Rise, alot less expensive service and very quick response. Save $2635!!!”
Cindy R. (Google Reviews)
In terms of customer experience and specialization, TaxRise consistently earns higher marks for communication and ongoing support. Its team focuses exclusively on tax debt resolution, maintaining a streamlined process that ensures clients receive consistent attention. Tax Defense Network, by comparison, offers a broader range of financial services, including tax preparation and bookkeeping, which can be advantageous for some clients but may also dilute focus and create longer turnaround times. Ultimately, TaxRise is the stronger choice for those seeking a transparent, client-focused firm dedicated to IRS tax relief.
Trusted Tax Relief's Top Choice
Trusted Tax Rating:
Handles Federal & State Tax Debt
Great for Complex Cases
Certified Enrolled Agents, CPAs, and Tax Attorneys
4.7 Google Rating with 9,300+ reviews
4.4 Trustpilot Rating with 2,000+ reviews
Min. Tax Debt: $10,000
Trusted Tax Relief's Top Choice
Handles Federal & State Tax Debt
Great for Complex Cases
Certified Enrolled Agents, CPAs, and Tax Attorneys
4.7 Google Rating with 9,300+ reviews
4.4 Trustpilot Rating with 2,000+ reviews
Min. Tax Debt: $10,000