Community Tax Review 2025: Is It Good For Tax Relief?

When it comes to finding trustworthy tax relief, Community Tax is often mentioned alongside some of the biggest names in the industry. Founded over a decade ago, the company offers a wide range of financial tax services. Its longevity and national presence lend it credibility, but many clients report a less personalized experience compared to other top tax resolution firms. In this expert review, we’ll examine whether Community Tax is truly effective in 2025, what it costs, and how it compares to competitors.

Key Takeaway

Community Tax is a legitimate and experienced tax relief firm with a strong service lineup and nationwide reach. However, based on online client feedback, its transparency and communication are subpar. While Community Tax excels at handling broad tax issues, it may not be the best fit for taxpayers who prioritize clear expectations, upfront pricing, and regular updates throughout the process.

Based on our research, Community Tax ranks slightly lower than other tax relief firms. TaxRise remains our top recommendation as an alternative to Community Tax.

Trusted Tax Rating:

Trusted Tax Rating:

Trusted Tax Rating:

Community Tax is a legitimate and experienced tax relief firm with a strong service lineup and nationwide reach. However, based on online client feedback, its transparency and communication are subpar. While Community Tax excels at handling broad tax issues, it may not be the best fit for taxpayers who prioritize clear expectations, upfront pricing, and regular updates throughout the process.

Based on our research, Community Tax ranks slightly lower than other tax relief firms. TaxRise remains our top recommendation as an alternative to Community Tax.

Key Takeaway

Table of Contents

Company Snapshot & Credibility

  • Founded / Headquarters: Community Tax was established in 2010 and is headquartered in Jacksonville, FL.
  • Scope & Staffing: Employs CPAs, Enrolled Agents, and tax attorneys who work with both federal and state cases.
  • Accreditations & Reputation:
    • A+ rated with the Better Business Bureau.
    • Member of the National Association of Enrolled Agents (NAEA)

Is Community Tax Legit?

Yes, Community Tax is a legitimate company. It’s been in business for over a decade, maintains BBB accreditation, and claims to have helped thousands of clients settle tax debt. However, some reviews highlight inconsistent communication and lengthy wait times for updates, which can leave clients feeling uninformed during an already stressful process.

Community Tax has built a reputation as an all-in-one financial firm that can manage both tax issues and long-term planning. However, its broad service scope may indicate a less specialized approach to tax relief compared to companies like TaxRise, which focus exclusively on resolving IRS and state tax debt.

Community Tax Services

  • Free consultation.
  • Money back guarantee on investigation fees.
  • Tax professionals can join their referral partnership program.
  • Available in all 50 States.
  • Broad services in resolution, tax preparation, and bookkeeping.
  • Bilingual services in English and Spanish.
  • Help with penalties and interest.
  • Free consultation.
  • Money back guarantee on investigation fees.
  • Tax professionals can join their referral partnership program.
  • Available in all 50 States.
  • Broad services in resolution, tax preparation, and bookkeeping.
  • Bilingual services in English and Spanish.
  • Help with penalties and interest.

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Struggling with Tax Debt? Help Is Just One Click Away

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How Much Does Community Tax Cost?

Community Tax does not publish clear pricing on its website, and estimates vary depending on the case. Reports from third-party sources suggest:

  • Investigation Fee: Approximately $295-$495.
  • Resolution Fees: Up to $5,000 or more, depending on the complexity of the case and total tax debt.
  • Subscription Fees (CTAX+): An upsell subscription service costing $39+ per month for tax prep, tax ID theft prevention, and more.

Pros and Cons of Community Tax

Pros

  • Longstanding company with strong credentials.
  • Offers a full range of tax and financial services.
  • Nationwide availability.
  • Accredited by BBB and professional associations.
  • Helps with both federal and state tax debt.

Cons

  • Focus on multiple services may indicate a less specialized tax relief service.
  • Limited pricing transparency.
  • Reports of slow updates and unclear timelines.
  • May be more costly compared to other competitors.
  • Online feedback mentions unsatisfactory customer service.

Pros

  • Longstanding company with strong credentials.
  • Offers a full range of tax and financial services.
  • Nationwide availability.
  • Accredited by BBB and professional associations.
  • Helps with both federal and state tax debt.

Cons

  • Focus on multiple services may indicate a less specialized tax relief service.
  • Limited pricing transparency.
  • Reports of slow updates and unclear timelines.
  • May be more costly compared to other competitors.
  • Online feedback mentions unsatisfactory customer service.

Community Tax Reviews

  • If I could give them zero stars I would. I paid $350 to have them investigate a tax problem. They came back with information I already knew and... read more

    EJ Rocket Avatar EJ R.
    October 4, 2025

    Brian Ellingwood and his team did an amazing job. I highly recommend him.

    Steve Ward Avatar Steve W.
    September 30, 2025

    Don’t use them it has been five years since I’ve started this and still nothing nobody calls you back and I’ve had several different people supposedly work on it out... read more

    Scott wagstaff Avatar Scott w.
    September 26, 2025

    I worked with an agent therstion, he was extremely friendly,knowledgeable and understanding. Even tho I didn't end up finishing up my taxes with this company, he never made me feel... read more

    Dylan McCarthy Avatar Dylan M.
    September 19, 2025
  • I did experience some miscommunication with my assigned person however they were prompt to address after my initial review. Thank you. It can be very stressful when dealing with IRS.

    kmad 123 Avatar kmad 1.
    September 18, 2025

    Due to a personal family tragedy, I found myself owing the IRS an extremely large amount covering 2 tax years. Community Tax (CT) was chosen to help me based solely... read more

    Roger Struble Avatar Roger S.
    September 9, 2025

    I have been with community tax over a decade. Outstanding service always on top of everything. Excellent practitioners, as well as tax attorneys. That always have your back.

    kirk tilton Avatar kirk t.
    August 26, 2025

    I hired Community Tax back in 2018. Looking back, it was a huge waste of time and money. They didn’t help me save any money, nor did anything that I... read more

    Jeanette jhaskell67 Avatar Jeanette j.
    August 23, 2025
  • This company is a liars they put me so debt,I better go to a tax professional and I will save lots a money they are a yoke not recommend after... read more

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    Izzy Serrano Avatar Izzy S.
    July 15, 2025

    Had reached out prior got a phone call from someone from this company that asked me about debt not my tax debt and then hung up on me when I... read more

    LuLu Avatar LuLu
    June 3, 2025

    These guys got me a pretty good deal like 7 years ago. They told me if I ever have a problem with the years they assisted with to contact. So... read more

    Jay Barrett Avatar Jay B.
    April 18, 2025

    Save yourself the money - this place is a scam. You’ll spend $5000 for absolutely no help. Customer service is terrible — no one ever gets back to me. Don’t... read more

    Nadia Weljkovic Avatar Nadia W.
    April 10, 2025

Platform

Rating

Google Reviews

4.4

Trustpilot

3.9

Better Business Bureau (BBB)

A+

Updated: October 2025

Approximate Online Sentiment Ratio*

Approximate Online Sentiment Ratio
Positive55.2%
Negative44.8%

*Based on real reviews and online forums.

Customer Sentiment Snapshot

Community Tax maintains a high rating on Google but falls short on Trustpilot. The company also has noticeably fewer online reviews compared to other companies. Despite this, clients praise Community Tax’s knowledgeable staff and successful tax debt negotiations. However, negative reviews frequently mention slow response times, difficulty reaching assigned case representatives, and unexpected additional fees.

In contrast, TaxRise (our top pick) has consistently stronger client feedback that highlights fast response times, detailed progress updates, and compassionate support from case managers. TaxRise clients often say they feel informed and supported throughout the process — qualities that make a major difference when navigating IRS challenges.

Our Verdict

Community Tax is a reputable and effective tax relief company, particularly for clients who need ongoing tax, accounting, and financial planning services under one roof. However, for those whose primary goal is to resolve IRS debt with a specialized service, TaxRise offers a better overall experience. With proactive communication and a stronger 100% resolution money-back guarantee, TaxRise is a great go-to choice for taxpayers seeking trustworthy tax relief in 2025.

Alternatives to Community Tax

Community Tax is a reputable and effective tax relief company, particularly for clients who need ongoing tax, accounting, and financial planning services under one roof. However, for those whose primary goal is to resolve IRS debt with a specialized service, TaxRise offers a better overall experience. With proactive communication and a stronger 100% resolution money-back guarantee, TaxRise is a great go-to choice for taxpayers seeking trustworthy tax relief in 2025.

Community Tax vs. TaxRise

While both Community Tax and TaxRise are legitimate firms staffed with skilled tax professionals, their approaches differ. Community Tax offers a wider array of services beyond tax resolution — a strength for clients seeking comprehensive financial management, but a drawback for those needing specialized IRS tax relief. TaxRise, by comparison, focuses on IRS tax debt resolution and delivers a streamlined client-first experience.

Both companies have a minimum tax debt requirement of $10,000 to take on your case, but TaxRise will still provide a free consultation to individuals with tax debt as low as $5,000. TaxRise’s lower minimum debt requirement and 100% resolution money-back guarantee are an advantage for taxpayers and business owners, especially those who are in debt to the IRS for the first time ever. Meanwhile, Community Tax’s less transparent pricing and slower communication can frustrate clients seeking reliable updates.

In short, Community Tax is a solid contender for broad financial services, but TaxRise remains the superior choice for focused, effective tax resolution with top-rated customer support.

Trusted Tax Relief's Top Choice

Trusted Tax Rating:

✔  Handles Federal & State Tax Debt

✔  Great for Complex Cases

✔  Certified Enrolled Agents, CPAs, and Tax Attorneys

✔  4.7 Google Rating with 9,300+ reviews

✔  4.4 Trustpilot Rating with 2,000+ reviews

Min. Tax Debt: $10,000

Trusted Tax Relief's Top Choice

✔  Handles Federal & State Tax Debt

✔  Great for Complex Cases

✔  Certified Enrolled Agents, CPAs, and Tax Attorneys

✔  4.7 Google Rating with 9,300+ reviews

✔  4.4 Trustpilot Rating with 2,000+ reviews

Min. Tax Debt: $10,000

Trusted Tax Rating:

Trusted Tax Rating: